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Frequently asked questions


What are the procedures to drop off a vehicle out of the business hours at Grand Plaza Hotel’s indoor parking at 3525 Berri st. ?

The car must be returned before the date and hour on your contract

  • Fill up the car in the nearest gas station from the parking before dropping it.
  • Pay the parking when you arrive, park the car and leave the ticket and the parking receipt in the glove compartment otherwise you will be charge twice.
  • Empty the car of your personal belongings and make sure you do not forget anything.
  • Leave the key in the glove compartment and lock all doors.
  • Note the exact place where you left the car (ex: 227).
  • After dropping off the vehicle, call us at our toll free number 1-877-281-5001 to tell us where is the car. Leave us a message on our answering machine.

    - Note : we will not pick up the car if we did not receive your message or if you did not talk to one of our agent. Delay fees could be applied.

  • Parking cost is 15.75 $ per 24h.

In case you did not refill the car or you have made more kilometers or there is additionals parking fees, we will charge you on your credit card.

If you received statement of offence (parking only) and want to pay it with us, leave them in the car and we will bill it on your credit card (3$ fees will be applied).